Mr F Pye 12 Warwick Close Great Sankey Warrington Cheshire 8 November 2005 Dear Mr Cartwright My wife and I are absolutely delighted with the new gutters and fascias you fitted this week; they have made a great improvement to the look of the house and have stopped all the drips that we were experiencing. We were very impressed by the quality of workmanship shown by your employees and with their very pleasant and co-operative attitude. Even though the weather was quite atrocious at times they worked right through it. Everywhere was left clean and tidy at the end of the installation. We will certainly recommend you to any of our friends who require work doing. If you wish to use this letter as part of your advertising programme please feel free to do so. Yours sincerely Mr & Mrs Pye

Mrs M Moss 33 Rensherds Place High Legh Knutsford Cheshire Dear Sirs I am writing to let you know of my appreciation for all your hard work. I can't tell you how much happier I feel as I drive to my front door and find that I am no longer showered with peeling paint. Yours faithfully Mrs Margaret Moss

Miss S Gruszewski 111 Dove Close Birchwood Warrington Just a few words to express how delighted I am with the conservatory that you and your team installed for me, from start to finish you have kept me informed with the progress. Thank you for restoring my faith in good workmanship, having been let down with false promises before from previous work carried out on my home. Abbacus windows excelled in all aspects of the installation from the footings to total completion. I would have no hesitation in recommending your company for an outstanding service and attention to the finishing touches. Yours Sincerely S Gruszewski

Mrs Maureen Batty 28 Falcondale Road Winwick Warrington WA2 8NB Dear Geoff & Tom I would just like to thank you again for the work you have just completed on my bungalow, I am delighted with it and i keep getting favouble comments. I would have no hesitation in recommending you. Many thanks Mrs Maureen Batty

Mr & Mrs P Mount 33 Mayberry Grove Padgate Warrington Cheshire WA2 0QN Dear Geoff, Tom and Team I am writing to thank you for the superb job you have just carried out for us at the above address. The way in which you carried out the project was a credit to you and your entire team, and the management of the project by Abbacus Windows was outstanding. I would also like to compliment you on all aspects of the project and, in particular, the commitment to quality, and the openess throughout. May I congratulate you all for a job which is credit to every one involved. Yours Sincerely Mr & Mrs P L Mount